NDIRF Promotes Lang to Assistant Director of Claims


The North Dakota Insurance Reserve Fund (NDIRF) is proud to announce Michelle Lang has been promoted to Assistant Director of Claims. This news follows the promotion of former Assistant Director of Claims Keith Pic to Director of Claims. The Director of Claims position was previously held by Jeff Cahill who earlier announced his Jan. 14, 2022, retirement. 

Lang joined the NDIRF in August 2016 as an Outside Claims Adjuster, supporting NDIRF members throughout the claims reporting and resolution processes for liability, automobile, and public assets coverage types. Prior to working at the NDIRF, she served as a claim representative for a commercial insurance company for over 24 years. 

In her new role, Lang is responsible for supervising a multi-line claims department, and maintaining compliance with claims management systems, reinsurance reporting guidelines, and the state’s insurance department.

Lang has a bachelor’s degree in accounting from the University of North Dakota (Grand Forks, ND). She holds an Associate in General Insurance (AINS) designation and is currently pursuing a Senior Claim Law Associate (SCLA) designation.

Photo: Michelle Lang