A Performance Improvement Plan (PIP) is a document that “identifies the problems, goals, and time frame to achieve the goals” (HR Collaborative for Local Government – Human Resource Reference Guide, p. 5-2) regarding an employee’s performance. The primary goal of a PIP is to provide a clear roadmap for improvement, offering guidance and support to the employee in overcoming challenges.

A PIP is typically initiated when an employee’s performance falls below expectations or when specific issues need addressing. “Ideally, the supervisor and HR should collaborate to create the PIP together” (Mooney, J. Creating a Performance Improvement Plan: Role for HR, Supervisors. Accessed 5 February 2024 from Creating a Performance Improvement Plan: Role for HR, Supervisors).

Building an effective PIP involves several key steps. First, clearly identify the performance issues that need improvement, ensuring they are specific, measurable, and aligned with your entity’s goals. Set realistic and achievable performance goals, outlining the expected outcomes and timelines.

Next, outline the support and resources available to the employee, such as training, mentoring, or additional tools. Regular feedback and monitoring mechanisms should be established to track progress and address concerns promptly. In its Human Resource Reference Guide, the HR Collaborative recommends supervisors conduct regularly scheduled meetings with the employee to assess progress toward meeting PIP goals (p. 5-2) and modify goals as needed.

Communication is vital throughout the PIP process, fostering an open and transparent dialogue between the employee and supervisor. A successful PIP not only focuses on addressing performance issues but also aims to empower employees to reach their full potential within your entity.

By providing a structured framework for improvement, a Performance Improvement Plan not only addresses performance gaps but also fosters a positive and collaborative approach to professional development. It creates a pathway for employees to succeed, enabling employees to contribute meaningfully to your entity’s success.