Tag Archive for: Online Training

Top 5 January 2024 Completed LocalGovU Courses

Want to know what other North Dakota local governments learned about this past January? Check out the January top 5 most frequently completed LocalGovU courses below:

*Course names and descriptions by LocalGovU (accessed Feb. 20, 2024, from www.LocalGovU.com/NDIRF)

1. Family and Medical Leave Act (FMLA)

In previous eras, people often became caught in an “either/or” situation because employers were not always cooperative when individuals needed time for personal matters. Employees ran the risk of losing their jobs and benefits if they made the choice of putting their family first. Fortunately, the Family and Medical Leave Act (FMLA) entitles eligible employees to take the time they need to handle life events. We will go over the FMLA in detail to help you understand the basic provisions and how the FMLA can benefit you.

2. Successful Customer Interactions

There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.

3. Defensive Driving Basics (Tied)

This course will dive into the basics of defensive driving, including its definition, purpose, and importance, as well as the factors that play an important role from the driver’s perspective. We will also discuss the equipment and judgment necessary for driving safely, as well as review the types of impairment that should be avoided to increase driver safety.

3. Advanced Defensive Driving Techniques (Tied)

This course concentrates primarily on advanced defensive driving techniques. You will be given instruction on how to drive defensively in adverse conditions including heavy rain, snow, and ice. We will further discuss how to share the roadways with other motorists, cyclists, and pedestrians.

4. Anti-Harassment in the Workplace (Tied)

Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.

4. Ethical Behavior for Local Government (Tied)

In this course, we will define ethical behavior, provide examples of work situations where a thorough understanding of workplace ethics may be applied, and ways in which you can determine if your decisions and behavior are meeting the appropriate standards.

5. Discipline and Termination (Tied)

In every organization, employees are let go for various reasons. The decision to discipline or even terminate an employee is not one that should be taken lightly, and there is a right and wrong way to approach the situation. In this course, learners will explore ways to appropriately address issues before termination is necessary, be able to terminate employees confidently if discipline fails, and for employees to understand the need for a disciplinary process and the rules and expectations that inform them.

5. Interviewing Skills for Managers: Conducting an Interview (Tied)

This course is designed to provide managers with the knowledge and skills to recruit and onboard the right talent. Behavioral interviewing is a proven hiring technique that will allow you to hire candidates who have the necessary skills to perform at the highest level on a job. This technique has a higher percentage than traditional interviewing processes for predicting the future of job candidates.

If your entity is interested in learning how the NDIRF’s LocalGovU online training platform can support employee training initiatives, reach out to our Director of Member Services Corey Olson at Corey.Olson@ndirf.com. LocalGovU is offered free to NDIRF members.

Register today to start your LocalGovU professional development journey at www.NDIRF.com>Member Benefits>Online Training.

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2023 Top 10 LocalGovU Courses

Giving your political subdivision’s employees opportunities to grow their professional knowledge and further hone their skills is “can significantly enhance employee buy-in. In fact, studies indicate that 94% of employees are more likely to stay with an organization that offers professional development pathways” (Goodbread, J., Five Strategies for Driving Employee Engagement, www.Forbes.com, accessed 3 Jan. 2024).

Whether you have an existing internal training program or you’re looking for a place to start, the NDIRF’s online training platform LocalGovU can help! LocalGovU gives you access to thousands of online local government training courses for every department within your political subdivision – from HR and professional development to road maintenance and equipment safety, and even POST certified law enforcement courses.

Any of your political subdivision’s employees can access these courses at no cost through your entity’s NDIRF membership. Registration takes only a few minutes, and you can even set up a curriculum specific to your employees’ needs, complete with automated email reminders. Think “set it and forget it!”

Join the North Dakota political subdivisions today who are already using LocalGovU to provide their employees with self-paced, online training courses that feature the latest information and industry trends.

To demonstrate the variety of courses LocalGovU offers, check out the top 10 courses NDIRF members completed in 2023:

*Course summaries provided by LocalGovU (www.ndirf.localgovu.com, accessed Jan. 3, 2024).

  1. Workplace Bullying
    When we think of bullying, we immediately associate it with the school yard, certainly not something we face as an adult. Unfortunately, bullying in the workplace occurs more often than you think. In fact, there are various forms of bullying, from overt forms to those which are quite passive. Workplace bullying may have significant consequences for those involved, for yourself as an employee as well as your employer. A thorough understanding of workplace bullying will help promote awareness and ultimately prevention.
  2. Defensive Driving Basics
    This course will dive into the basics of defensive driving, including its definition, purpose, and importance, as well as the factors that play an important role from the driver’s perspective. We will also discuss the equipment and judgment necessary for driving safely, as well as review the types of impairment that should be avoided to increase driver safety.
  3. Advanced Defensive Driving Techniques
    This course concentrates primarily on advanced defensive driving techniques. You will be given instruction on how to drive defensively in adverse conditions including heavy rain, snow, and ice. We will further discuss how to share the roadways with other motorists, cyclists, and pedestrians.
  4. Anti-Harassment in the Workplace
    Harassment in the workplace is a serious issue that requires a thorough understanding to promote awareness and ultimately prevention. Improper behavior in the workplace may have significant consequences for those involved, for yourself as an employee, and your employer. Recognizing the various types of harassment will help you to identify potential warning signs and take the necessary steps to report harassment.
  5. Ethical Behavior for Local Government
    In this course, we will define ethical behavior, provide examples of work situations where a thorough understanding of workplace ethics may be applied, and ways in which you can determine if your decisions and behavior are meeting the appropriate standards.
  6. De-Escalation and Minimizing Use of Force
    In this course, students will learn to identify techniques for de-escalation, plan for minimizing use of force, explain the importance of training officers for these encounters and, lastly, apply these strategies to de-escalate volatile situations. Students will be better equipped mentally to make the critical decisions under stress necessary to de-escalate crisis situations and to minimize the force used when use of force becomes necessary.
  7. Successful Customer Interactions
    There is a strong correlation between customer satisfaction and the success of a business or department. Welcoming customers means working to create satisfied customers from the inside-out. When local government creates satisfied customers, we create empowered and informed citizens. In this course, learners will discover how to interact as co-workers and service providers. We will also cover understanding the customer goal and how to create goals that will lead to successful customer interactions.
  8. Family and Medical Leave Act (FMLA)
    In previous eras, people often became caught in an “either/or” situation because employers were not always cooperative when individuals needed time for personal matters. Employees ran the risk of losing their jobs and benefits if they made the choice of putting their family first. Fortunately, the Family and Medical Leave Act (FMLA) entitles eligible employees to take the time they need to handle life events. We will go over the FMLA in detail to help you understand the basic provisions and how the FMLA can benefit you.
  9. Children and Law Enforcement
    The abuse, disappearance, or loss of a child is hard, not only for the family but also on the officer involved in the case. This one-hour training block will touch on tools and resources available to law enforcement in the event of a child related crime as well as the importance of helping officers involved in a case where the death of a child has occurred.
  10. Sexual Harassment in the Workplace
    Improper behavior in the workplace may have significant consequences both for yourself and your employer. If you are a victim of sexual harassment, this may create a hostile work environment which takes a toll on your career, your personal life, and your health. Recognizing what sexual harassment is, both the subtle cues as well as the overt advances, will help you to identify potential warning signs and take the necessary steps to report sexual harassment.

Contact Director of Member Services Corey Olson at Corey.Olson@ndirf.com or (701) 751-9107 or visit www.NDIRF.com>Member Benefits>Online Training to learn more about LocalGovU and get started today!